In coworking, there is a lot of talk about community, user experience, and “hospitality,” but all of that is based on a very simple reality: if the team is not doing well, nothing works.
In this session, we want you to share the philosophy and practice behind IOS Offices: how you have understood employees as central stakeholders in the project, what principles guide your decisions regarding people, and what specific policies you implement so that someone who comes to work at IOS feels like they are part of something worthwhile.
The idea is to break down how to design a culture in which the team is on the same level as customers, banks, or partners in decision-making, and what real impact this has on service quality and business stability.
Objective
For attendees to leave with a clear and practical understanding of:
• What it means, on a day-to-day basis, to treat employees as key stakeholders.
• Which elements of philosophy, policies, and rituals they can adapt to their own spaces.
• How to connect internal culture with results: better service, lower turnover, and
more committed teams.
Key points
The presentation should help to:
Explain IOS Offices' philosophy regarding people
• How you understand the role of the employee within the business model.
• Where the team ranks on the list of priorities alongside clients, partners, banks, etc.
• What values you want someone who works at IOS to live by in their day-to-day work.