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12:30
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Room 2
Ken Bensley manages trial days, responds to requests from interested members based on space availability, doesn't forget a member's birthday, helps with onboarding and organising events. But even though he works hard, he can never get a hug from a member of the community because Ken Bensley simply doesn't exist. Ben Kolp, Ken's father, will tell us how a bot can help make your life easier: what actions can you automate and what does it require?